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About Us

What we do...

Polrail Service is a Poland-based railway travel agency, servicing customers world-wide. Travel by train is our passion, and our focus. If you are travelling by train anywhere in Europe, we can help you with your travel arrangements. Read about the Polrail Service Advantage to learn more about our offer.


Our history

Polrail.com started as the Polish Train Page, the first (established on 14 October 1995) web site devoted to Polish railways. Since that time the site has continuously expanded, providing information for the traveller and promoting rail travel in Poland.


After 11 years of operation as a non-profit site, in February 2006 Polrail.com moved into the commercial arena with the establishment of Polrail Service, a company registered in Poland. Since then, Polrail Service has become the leading specialist agency for rail travel in Poland and to points beyond.

How does our service work?

You have just 4 steps to go! Everything else is our job!

Poland train travel tickets

Polrail Service is a registered sole proprietorship in the Kujawsko-Pomorsko Voivodship in Poland:



Sales and administrative office (for all correspondence):


Polrail Service

ul. Kr. Jadwigi 1/3

85-231 Bydgoszcz


Open Monday–Friday, 0900-1700CET, except holidays


Office telephone: +48-52-3325781

Wpis do ewidencji nr. (company registration number): 96619 Date: 2006-02-01

NIP: 953-240-77-41 REGON: 340134987



For further information, please contact us at the above address, or use our contact form.


Polrail.com is an independent web site operated by Polrail Service and is not affiliated with the Polish railways (Grupa PKP).


About the Site Owner

Polrail Service is owned by Jeffrey Dobek, a Polish-American now living in Bydgoszcz, Poland.


About his interest in Polish railways, Jeffrey says: "In 1973, when I was eight years old, I first visited Poland with my father. For a young boy who was crazy about trains, it was a dream come true. Two of my uncles worked for the PKP (Polskie Koleje Panstwowe/Polish State Railways), and each gave me memories which remain to this day. Uncle Kazimierz, a passenger train conductor, arranged a cab ride in a diesel railcar he was working on. I sat beside the driver, blowing the horn for the crossings. Uncle Franciszek, who was employed by the PKP's fire prevention department, took me to work with him one day in Tczew. Behind his office, and beside the junction of the PKP's main lines from Gdansk to Malbork and Bydgoszcz, was a line of retired steam locomotives. I was left alone there for the entire day to play on the locomotives, watching the main line expresses fly by. My dad said that I was completely black when I came home!"


"It was 17 years before I visited Poland again, in 1990. A picture in a Locomotive and Railway Preservation magazine aroused my interest in the fact that there were still operating steam locomotives on the PKP. As my father was planning to go home for a visit that year, I asked him if I could tag along. That three week trip hooked me on the PKP, the Polish nation, and all things Polish!"


"I have travelled by rail through many parts of the country, and have taken hundreds of photographs. I feel lucky to have been able to see and ride behind steam locomotives in regularly scheduled freight and passenger service. Although the remaining locomotives are now kept in service for the benefit of tourists and photographers, they operate on regularly scheduled service from the roundhouse at Wolsztyn near Poznan."



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Our offers

  • The Polrail Service Advantage
    The Polrail Service Advantage

    Save time and avoid stress!

    Polrail Service is your European rail travel specialist. Avoid queues and hassles—put our experience to work for you!
  • Getting your rail tickets
    Getting your rail tickets

    World-wide service

    No matter where you live, you can rely on Polrail Service for your European rail tickets!
  • Children travel free in Germany
    Children travel free in Germany

    A special offer from DB Bahn

    Spend less money but more quality time with your family and use the DB family discount!
  • Group rail travel booking
    Group rail travel booking

    Receive a discount

    Group pricing can start from as few as 6 adults depending upon the route.
  • Train travel from Warsaw to Krakow
    Train travel from Warsaw to Krakow

    Travel by day and by night

    You can purchase your Warsaw-Krakow and Krakow-Warsaw travel in our Quick Booking system.

Rail tickets from Polrail Service

We offer ticket booking for European and American rail carriers, including:

DB railway ticketsrailway tickets Italy railway tickets France TGVSNCB-Benelux/Thalys/SNCF/Eurostarrailway tickets London Paris UK La Mancherailway tickets holland belgium francerailway tickets Span travelitalo railway tickets italycheap travel visit whole europe railway tickets USA US

Tel.: +48-52-3325781

E-mail: contact@polrail.com



Sales Office:

1/3 Kr. Jadwigi Street
85-231 Bydgoszcz, POLAND


We are available from 09:00 to 17:00CET from Monday through Friday.


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