flag plEnglish
Choose language:
flag plEnglish
flag plPolski
flag plРусский

Getting your rail tickets

Railway passengers need a ticket to travel, and the European railways are still introducing e-ticketing. While many trips can now be accomplished on an e-ticket, there are many more journeys that still require traditional paper tickets.


Polrail Service offers various delivery options for your tickets:


Traditional paper tickets

Polrail Service offers many options for ticket delivery. Our recommended (and least expensive) option for travellers in Poland is UPS courier delivery directly to your hotel in Poland. When you arrive at your hotel, your tickets are waiting for you at the reception.


We also have pickup points in most major Polish cities, where you can pick up your tickets. We have pickup points in Warsaw, Krakow, Poznan, Wroclaw, Katowice, Gdansk, Gdynia, Szczecin, Lublin and other locations.


For travel in other countries, we can also ship tickets worldwide, either by UPS courier, or in some cases, standard air mail. For travel originating in Germany, many tickets can be picked up from a DB Bahn ticket kiosk.



We can issue e-tickets for most connections within Poland. The option for an e-ticket will be shown as you place your order. If the name of the traveller is different that the person ordering the ticket, please supply this name in the order comments box. If you would like to find out if e-ticketing is available for your specific trip, please contact us.


E-tickets may be available for certain select international journeys. Please contact us for further information.

How does our service work?

You have just 4 steps to go! Everything else is our job!

polrail service train tickets

Our offers

  • The Polrail Service Advantage
    The Polrail Service Advantage

    Save time and avoid stress!

    Polrail Service is your European rail travel specialist. Avoid queues and hassles—put our experience to work for you!
  • Getting your rail tickets
    Getting your rail tickets

    World-wide service

    No matter where you live, you can rely on Polrail Service for your European rail tickets!
  • Children travel free in Germany
    Children travel free in Germany

    A special offer from DB Bahn

    Spend less money but more quality time with your family and use the DB family discount!
  • Group rail travel booking
    Group rail travel booking

    Receive a discount

    Group pricing can start from as few as 6 adults depending upon the route.
  • Train travel from Warsaw to Krakow
    Train travel from Warsaw to Krakow

    Travel by day and by night

    You can purchase your Warsaw-Krakow and Krakow-Warsaw travel in our Quick Booking system.

Tel.: +48-52-3325781

E-mail: contact@polrail.com



Sales Office:

1/3 Kr. Jadwigi Street
85-231 Bydgoszcz, POLAND


We are available from 09:00 to 17:00CET from Monday through Friday.


Show on map